Essar group-run Aegis BPO said it is acquiring TeleTech Services, an equal joint venture between TeleTech Europe and Bharti Ventures, for nearly $13 million in cash. “We would be financing the acquisition through the company’s internal resources,” CEO and MD Aparup Sengupta said. This is Aegis’ seventh acquisition in past two years, Other companies acquired by Aegis include Canada’s Genesis Media, French sales promotion and direct marketing agency Implicom, which Aegis acquired in October this year. Mr Sengupta said that the acquisition has brought telecom provider Bharti-Airtel into the company’s client portfolio. Aegis already services the customer care requirements for Idea, Tata Teleservices and Vodafone. […]